Site training

Proper, consistent training on clinical trial equipment is a cornerstone of data integrity, user safety, and regulatory compliance. When site staff understand precisely how to operate, maintain, and troubleshoot devices, the likelihood of user error, incorrect measurements, and safety incidents falls dramatically, which directly reduces protocol deviations, repeat measurements, and costly delays.

LABFISH delivers this assurance using manufacturer-trained instructors for many device types and qualified service partners where specialist expertise is required. Every session concludes with a training certificate and clear documentation for trial files and audits, giving sponsors and monitors tangible evidence that users were trained to an agreed standard.

We offer flexible delivery to match project needs and budgets: in-person, on-site training when hands-on practice is essential, and live online training that reproduces the same step-by-step experience using an identical instrument in our training lab.

Online sessions run over popular platforms such as Microsoft® Teams and require only a smartphone and internet connection at the site — a cost-effective, time-saving option that accelerates site activation and reduces travel-related delays and emissions. Because sessions use the exact workflows and settings your study requires, attendees gain practical confidence immediately, shortening the learning curve and reducing the need for follow-up visits.

Beyond initial instruction, LABFISH provides ongoing online technical support and rapid remote troubleshooting to resolve issues fast and keep trials on schedule. That live support reduces device downtime, limits the impact of minor user mistakes, and often avoids unnecessary technician dispatches. 

Our site training service guarantees safer device use, more reliable data, documented compliance for inspections, and real operational savings — freeing site teams to focus on patient care and data collection rather than equipment uncertainty.